Our Service Reviews & Testimonials
Check out our most recent reviews, and then call us for service!
Brandon did an outstanding job on installation of the new products. He explained all the details and was very efficient and personable. An excellent Love team member. Josh & Chris did a great job with the annual inspections this week. Very thorough, ...friendly and courteous. I appreciate the Love staff and Tammy! Sean got the water heater flush done; he was very courteous and efficient. Great job! Shawn took care of the HVAC system check out and reviewed all of his findings. Very professional and courteous. Appreciate all GLP staff. Josh here on 04/27/2020 for member plumbing inspection. He is always very personable and courteous. Performed thorough inspect and reviewed all items, as well as, draining water heater. Excellent service from super local company. James here on 04/27/2020 for member HVAC inspection. Completed all segments thoroughly and provided full review and photos of tasks and conditions. James was very courteous and professional. Appreciate the Love team. Josh here on 09/24/2020. Garbage Disposal install and plumbing inspect. Outstanding job and full explanation of all tasks. Enjoy and appreciate services and employees at Love!Read More...
leak not fixed have to return
I was thoroughly impressed. Very professional ash's took care of the problem. Also showed how to clean garbage disposal. I will continue to use them for plumbing issues
Great job as always.
He purchased the light and installed it and it works fine
Marlin came out to clear a clogged drain. He was very friendly, helpful and knowledgeable! He did a great job and had our drains cleared in a short time! Great service all around!
Kris was professional; courteous and very helpful, .considering the news I received. Definitely recommend him.
Chris was great, I had a crew bust a pipe and within 1 hour of calling they were out checking the damage and had it fixed in no time. He helped me tremendously.
Christopher was polite check out every thing and gave me a price .It was fair I'll be calling them again.
Quick response. Knowledgeable service person. Will use again.
John and the crew made things happen quickly and easily. Very professional, knowledgeable, and thorough. Absolutely recommend Love for any jobs that need done.
They are quick knowledgable and very courteous.
Drew Covey was the technician who arrived fora routine check of our Ac/heating unit. He explained what he was going to check, take pictures, provide a summary and send it to me via email. After finishing job he did notice a few worn pieces but nothing ...alarming and the unit is in good working condition. I also mentioned of looking to have the unit replaced in the future and he was able to provide different options as well as scheduling a senior tech to come out for an estimate. Very friendly and had great customer service and provided good conversation.Read More...
Love Plumbing were kind, courteous, & professional. They called to keep me updated on the eta. (There was a delay due to heavy rain.) Also they sent an electrician first to check if the problem was electrical but only charged after the problem was ...identified by the HVAC technician. The fee was a reasonable $65 to identify the problem. Both technicians wore masks & were honest & friendly. Overall I would recommend their services.Read More...
Drew was very hospitable and knowledgeable. He fixed all my noise problems by zip tying some wires and tightening some screws. He also found another filter that no one had found and replaced all three.
Had a problem with water heater due to my unfamiliarity with the system Loves responded quickly and explained everything. No complaints
John was very professional and knowledgeable. He found the problem, ordered the part and will return to install Friday morning.John returned late Friday afternoon to replace the outside coil. He did a fantastic job. He worked until after 8pm to get the ...job done. Most impressive! Thanks for getting it done for us!Read More...
Customer Service is definately what drives this place! Tammy is amazing! The technician, Corey was awesome! From initially calling in with my issue to the time the technician came out and left..everything was professional, courteous, knowledgeable and ...experienced! Thanks guys😍Read More...
Absolutely perfect professional beautiful awesomely wonderful work
Very professional presentation.
They were quick to respond to my call. Scheduled for the next day and kept me informed of the progress. Will recommend!!!
John was understanding of the situation. He went about his business in a professional and polite manner. I am satisfied with his demeanor and work performed.
Initial installation missed a hidden step - Shawn and John spent two hours with the HVAC manufacturer's technical rep to figure it out and get the heat up and running. The old place has never been this warm!
I’d just installed a new toilet with a bidet seat when after 2 days the tank filled extremely slowly and then would run. I called Love Plumbing at about 9 AM and they had someone here by 4 (it was not an emergency). Kristopher was able to troubleshoot ...and fix the problem (sand and pebbles in the line, thanks city of Columbia 🤬). The price was reasonable and Kristopher was professional. I will definitely use Love’s again.Read More...
Skylar was our technician. He came in and installed 2 bathroom faucets. He was very professional and CLEAN. Thanks Skylar
James from Gene Love Plumbing Air & Electrical provided me with one of the most thorough report on my heating and air unit ever. Very detail which included pictures.
Josh was outstanding and upfront with everything. Thank you for fixing the issue with the toilet.
Provided excellent service in a timely fashion. Love the fact that I could schedule a Saturday appointment for no extra cost! They take the time to do the job right and are transparent regarding the whole process. They are good so they can get busy, ...however they keep you informed and follow through.Read More...
Their technician did an excellent job finding the leak and explaining what needed to be done. Replaced old cast iron pipes with pvc in a timely and effective manner. I will be sure to use Love Plumbing again in the future and will quickly recommend the ...company to anyone looking for a fast solution.Read More...
Brandon performed a very thorough electrical inspection. No issues found. Gave good suggestions on what could be done to make home safer. Friendly and professional. Great job Brandon. Thanks!
Chris did a wonderful job repairing a water line and fixing the faucets to my garden bath. It was done in a timely manner and professionally. Although this pricing is very high for the repairs, I really needed them done. I also need to apologize too. My ...grandson kidnapped his work tablet while he was checking to make sure the connections were properly sealed. I sincerely hope he did not lose any work data. Autism is an issue we live with daily. I give Chris five stars for his work and professionalism. Thank youRead More...
Michael provided great service, was very respectfully and open. Very informative and professional. Would highly recommend.
Very professional and friendly. Took care of the problem, going out of his way to get the job done. We will definately call Love for a plumbing problem in the future.
had a lighting strike within 30 feet of my house. It caused all kinds of havoc. Of course, I immediately called and scheduled LOVES to come out and do inspections on electrical and Hvac. Needless to say I had my preferred technicians to come out and ...assist. Brandon came out, listening to what happened and then immediately went to work. Brandon spent 6 hrs here that day, testing, evaluating, checking every outlet, fan, light, breaker to make sure it was still up to code. Brandon as always was able to get us back up and running. I felt bad for Brandon as he was here most of the day, however, he changed every Eletrical component that was damaged as he says if it was his own house. That type of commitment and dedication is why he’s my preferred technician. The Hvac was the main issue as it absorb 90% of the lightning. Again, my preferred technician was John. He listened as well, asked questions and then went to work. It was some bad news as the Hvac was heavily damaged. John was able to get me scheduled to have both Hvac, air handler systems installed. The dedication this company has is magnificent. John brought a portable AC unit so we could have some cool air. I’ve never seen or heard of other companies doing that for the customer. Yet LOVES does. John and his crew were very professional, clean when removing, installation of new units, very professional and happy they could be helping us in the disastrous moments we were having. John kept in touch with me to make sure the Hvac was working properly, which we had a small one, however it was a simple as little too much coolant. John has already had a scheduled date to recheck everything that was done, levels, systems run abilities, to make sure we as a customer were happy, satisfied. Loves has had my service when their technicians came out after having other companies come out and not be able to find the issue. Loves has some of the best technicians that truly care for your services. They want to take care of your systems as if it was their own house. Respectful, kind, caring, affordable is why they have me as a repeat customer. Loves, please commend these technicians as well as the Hvac crew that worked so tedious and passionately to restore my home to back up and running again. Brandon, John, David and the others show exemplary customer service skills like I’ve never seen. Thank you LOVES for being there with the professional service, technicians.Read More...
I had a lighting strike within 30 feet of my house. It caused all kinds of havoc. Of course, I immediately called and scheduled LOVES to come out and do inspections on electrical and Hvac. Needless to say I had my preferred technicians to come out and ...assist. Brandon came out, listening to what happened and then immediately went to work. Brandon spent 6 hrs here that day, testing, evaluating, checking every outlet, fan, light, breaker to make sure it was still up to code. Brandon as always was able to get us back up and running. I felt bad for Brandon as he was here most of the day, however, he changed every Eletrical component that was damaged as he says if it was his own house. That type of commitment and dedication is why he’s my preferred technician. The Hvac was the main issue as it absorb 90% of the lightning. Again, my preferred technician was John. He listened as well, asked questions and then went to work. It was some bad news as the Hvac was heavily damaged. John was able to get me scheduled to have both Hvac, air handler systems installed. The dedication this company has is magnificent. John brought a portable AC unit so we could have some cool air. I’ve never seen or heard of other companies doing that for the customer. Yet LOVES does. John and his crew were very professional, clean when removing, installation of new units, very professional and happy they could be helping us in the disastrous moments we were having. John kept in touch with me to make sure the Hvac was working properly, which we had a small one, however it was a simple as little too much coolant. John has already had a scheduled date to recheck everything that was done, levels, systems run abilities, to make sure we as a customer were happy, satisfied. Loves has had my service when their technicians came out after having other companies come out and not be able to find the issue. Loves has some of the best technicians that truly care for your services. They want to take care of your systems as if it was their own house. Respectful, kind, caring, affordable is why they have me as a repeat customer. Loves, please commend these technicians as well as the Hvac crew that worked so tedious and passionately to restore my home to back up and running again. Brandon, John, David and the others show exemplary customer service skills like I’ve never seen. Thank you LOVES for being there with the professional service, technicians.Read More...
Service was great quick response time arrived on time and the service tech Skylar was very professional and very knowledgeable of his job. And was able to answer and address any questions and concerns that I had. Highly recommended
Daniel was absolutely amazing both professionally and personally. He was able to find and fix the issue efficiently while being a wonderful person to talk to. Will most definitely request him when moving forward with other work that needs to be done.
Skyler responded quickly to our call for service. He was very knowledgeable and efficient. He was very professional and resolved our problem. If I was to have any other issues I would like Skyler be the one to come and provide us with his services.
Jacob did an outstanding job on our tankless water heater install. My wife and I both are extremely satisfied with not only his customer service but the quality of work performed. Really enjoyed working with Jacob and Love Plumbing, Air and Electric!
Jeff knew his stuff! He explained everything he was doing and gave me confidence that the job was done well! The return trip by Bobby and Sean was great. I have confidence that they are committed to solving an issue with my tankless water heater! ...These are the easiest people to communicate with...they always give a full description of a problem and the solutions.Read More...
I would suggest you get additional opinions/estimates before hiring Love. Multiple if they recommend you fix more than you were expecting...
The first time they were scheduled, no one arrived (during the 3 hour window) so my husband called to see where they were. They said they were running late and would have to reschedule. Today, they didn't show up again. When he called to find out where ...they were, he had to leave a message on an answering machine for dispatch. He then called another company. When he called back to cancel the appointment due to them not showing up again, she said "ok" and hung up! THAT is poor service and we will NEVER be calling them again - EVER!Read More...
I had a great experience with this company. Jeff was very professional and did a outstanding job on my water heater installation. Will definitely recommend them.
Our technician was professional and very knowledgeable. He almost immediately diagnosed the problem with our air conditioning unit and repaired it quickly.
Christopher & Bobby provided excellent customer service during the service assessment. I would recommend to anyone looking for plumbing services.
We have had LOVE out for our home and rental home from anything to leaking garbage disposal, to hot water heater replacement at my rental house to repairing my home AC that another company told me couldn't be fixed. They are always extremely polite, ...quick to service and go above and beyond to make sure issue is addressed and my family is comfortable.Read More...
All of the above. Kris did a excellent job. Very informative to all my questions. Willing to work with me ( professional ). A satisfied customer. Job well done.
Very quick and efficient.
They are always upfront with what they find and they take pictures of what they find and then after they have finished to show the end results. I have been totally satisfied with there work since buying my new home. I have used there electrical, ...plumbing and heating and ac techs and all round great work they do.Read More...
Thank you Lovve for great service and honest personal. We are Love customers for life!
Brandon the electrician was super helpful and diagnosed the issue fast. Repair was completed with no issues and exactly as was described by Brandon. Will definitely call them if we have another issue in the future and recommend to others!
Skylar identified one the sources of my water leak and braved a swarm of fire ants to repair it. While in the scary crawl space he found another source of water and let me know so it could be fixed before my house dissolved into a soggy pile of mold and ...fire ants. Thank you.Read More...
Sean was very professional. We had a leak problem and he got out here in record time and fixed the issue. Exceptional service from Sean and Love.
Had Love out for hot water heater and water damage. Liked the outcome so called them back to look at our air - HVAC. 🙂
Very pleased with all aspects of the service I received from Josh. He came to a rental property, made a very efficient evaluation of the plumbing problem, and worked in a worse than normal situation (rental property had been abused by horder/renter). ...The renter is gone but Josh stayed and came through! Thank you Josh!!!Read More...
Chris was great. Unfortunately the quote was seriously over priced. They wanted 2300 dollars to add one breaker run a wire to my shed to have light on the outside and light on inside and 2 outlets inside and 2 outlets outside. Basically the cost of my ...supplies was 300 dollars max and they wanted me to pay 250.00 per hour for labor. Guess I will continue to use the drop light and extention cord.Read More...
Ended up being a problem with my septic tank. The technician was honest and didn't try to sell me a service that wasn't needed. We need more people like him!!!!
I am very pleased with love plumbing & air, I have been with them for several years they are very professional and polite.
They came out same day on the weekend when my brand new fridge kept tripping the circuit breaker. Came out quickly diagnosed the problem, fixed it checked all the outlets to ensure it was truly the circuit and was just fantastic and a great price.
He was excellent
My technician Jeff and his assistant were awesome! Very professional, thorough and speedy service. Jeff took time to explain the issue, educate and offer expert solutions. Very valuable employees. He brighten my day with the excellent service!
Chris went above and beyond what he had to do ! Spotted and took care of things even I didn’t know about ! I wasn’t even in the house , I was on the road and we were communicating via cell phone and he still got everything done and informed me of ...everything ! Super professional and truly easy and very responsive ! I am so pleased I am going to become a member of their monthly service offer ! Best thing u have done since buying our home in Camden ! ❤️❤️❤️❤️❤️Read More...
I own a fleet of delivery trucks that operate in Richland &Lexington County. One of my drivers Accidentally damaged a well while turning around in a field. I tried many other plumbing companies in the midlands; either got no response or they were not ...available. I called Love Plumbing, & they gave me a very favorable window in which they could respond to the call. Technician was extremely professional and get the job done very quickly. This company seems to offer a service that is rare these days; Professionalism and punctuality.Read More...
Courteous and efficient . Very helpful.
Skylar Simoneau did a good job! I was very pleased with his mannerisms and knowledge of what I needed without over charging me. Great job!!👍🏿👍🏿
Tech.was polite and acted in a professional manner. The work was done quickly, no mess left behind.